/* ============================================================
   INDUSTRIAS CELPAD JRL S.A.C. - Estilos del sitio público
   Paleta: #008FD5, #007BC4, #071923, #EEF4F7, #FFFFFF,
           #6B7280, #142331
   ============================================================ */
:root {
    --primario: #008FD5;
    --primario-oscuro: #007BC4;
    --azul-intenso: #007BC4;
    --azul-oscuro: #071923;
    --oscuro: #071923;
    --azul: #008FD5;
    --azul-2: #0A2E42;
    --azul-suave: #E2F2FC;
    --texto: #142331;
    --texto-suave: #6B7280;
    --fondo: #EEF4F7;
    --borde: #DCE8F0;
    --blanco: #ffffff;
    --fuente-titulo: 'Montserrat', 'Segoe UI', Arial, sans-serif;
    --fuente: 'Poppins', 'Segoe UI', Arial, sans-serif;
    --radio: 16px;
    --sombra: 0 10px 30px rgba(7, 25, 35, .08);
    --sombra-hover: 0 18px 45px rgba(7, 25, 35, .16);
    --altura-header: 66px;
}

* { margin: 0; padding: 0; box-sizing: border-box; }
html { scroll-behavior: smooth; scroll-padding-top: calc(var(--altura-header) + 16px); }
html, body { overflow-x: clip; }
body { font-family: var(--fuente); color: var(--texto); background: var(--blanco); line-height: 1.65; -webkit-font-smoothing: antialiased; }
img { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
ul { list-style: none; }

h1, h2, h3, h4 { font-family: var(--fuente-titulo); color: var(--texto); line-height: 1.25; }

.contenedor { width: min(1200px, 92%); margin-inline: auto; }

/* ---------- Utilidades ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 9px; padding: 13px 28px; border-radius: 12px; font-weight: 600; font-size: 15px; border: 2px solid transparent; cursor: pointer; transition: .25s; line-height: 1; }
.btn i { font-size: 16px; }
.btn-primario { background: var(--primario); color: #fff; box-shadow: 0 8px 18px rgba(0, 143, 213, .28); }
.btn-primario:hover { background: var(--primario-oscuro); transform: translateY(-2px); box-shadow: 0 14px 26px rgba(0, 143, 213, .4); }
.btn-oscuro { background: var(--azul-oscuro); color: #fff; }
.btn-oscuro:hover { background: var(--azul-2); transform: translateY(-2px); box-shadow: 0 12px 24px rgba(7, 25, 35, .3); }
.btn-claro { background: #fff; color: var(--azul-intenso); }
.btn-claro:hover { background: #E8F2FA; transform: translateY(-2px); box-shadow: 0 10px 22px rgba(0, 0, 0, .25); }
.btn-borde { border-color: rgba(255, 255, 255, .6); color: #fff; background: transparent; }
.btn-borde:hover { background: #fff; color: var(--azul-oscuro); border-color: #fff; }
.btn-sm { padding: 9px 16px; font-size: 14px; border-radius: 10px; }
.btn-lg { padding: 15px 34px; font-size: 16px; }

.centrado { text-align: center; }
.mt-40 { margin-top: 40px; }

.etiqueta { display: inline-flex; align-items: center; gap: 8px; font-size: 13px; font-weight: 700; letter-spacing: 2px; text-transform: uppercase; color: var(--primario); margin-bottom: 12px; }
.etiqueta::before { content: ''; width: 28px; height: 3px; background: var(--primario); border-radius: 2px; flex: none; }
.etiqueta-clara { color: #46BCF4; }
.etiqueta-clara::before { background: #46BCF4; }
h2.titulo { font-size: clamp(26px, 4vw, 40px); text-transform: uppercase; letter-spacing: .5px; }
.subtitulo { color: var(--texto-suave); max-width: 640px; }
.centrado .subtitulo { margin-inline: auto; }
.txt-azul { color: var(--primario); }

/* ---------- Topbar ---------- */
.topbar { background: var(--oscuro); color: #B8C9D4; font-size: 13.5px; }
.topbar-inner { display: flex; align-items: center; justify-content: space-between; gap: 16px; min-height: 40px; flex-wrap: wrap; }
.topbar-info { display: flex; gap: 22px; }
.topbar-info a { display: inline-flex; align-items: center; gap: 7px; transition: color .2s; }
.topbar-info a:hover { color: #46BCF4; }
.topbar-info i { font-size: 13px; color: var(--primario); }
.topbar-horario { display: inline-flex; align-items: center; gap: 7px; color: #8FA6B3; }
.topbar-horario i { color: var(--primario); font-size: 13px; }

/* ---------- Header ---------- */
.header { position: sticky; top: 0; z-index: 60; background: rgba(255, 255, 255, .94); backdrop-filter: blur(12px); border-bottom: 1px solid var(--borde); }
.header-inner { display: grid; grid-template-columns: 1fr auto 1fr; align-items: center; gap: 20px; min-height: var(--altura-header); }
.logo { justify-self: start; display: inline-flex; align-items: center; flex: none; }
.logo-img { height: 48px; width: auto; display: block; }

.nav { display: flex; align-items: center; gap: 2px; justify-self: center; }
.nav-link { padding: 8px 13px; font-weight: 500; font-size: 14.5px; color: var(--texto); border-radius: 8px; transition: .2s; position: relative; }
.nav-link:hover { color: var(--primario); }
.nav-link.activo { color: var(--primario); font-weight: 600; }
.nav-link.activo::after { content: ''; position: absolute; left: 13px; right: 13px; bottom: 3px; height: 3px; border-radius: 99px; background: var(--primario); }
.nav-link-wa { display: inline-flex; align-items: center; gap: 6px; color: #0aa044; }
.nav-link-wa svg, .nav-link-wa i { font-size: 16px; }

.header-acciones { display: flex; align-items: center; gap: 12px; justify-self: end; }
.header-cita i { font-size: 15px; }
.nav-toggle { display: none; flex-direction: column; gap: 5px; background: none; border: 0; cursor: pointer; padding: 8px; }
.nav-toggle span { width: 26px; height: 3px; background: var(--azul-oscuro); border-radius: 3px; transition: .3s; }
.nav-toggle.activo span:nth-child(1) { transform: translateY(8px) rotate(45deg); background: var(--primario); }
.nav-toggle.activo span:nth-child(2) { opacity: 0; }
.nav-toggle.activo span:nth-child(3) { transform: translateY(-8px) rotate(-45deg); background: var(--primario); }

/* ---------- Hero / slider ---------- */
.hero { position: relative; min-height: clamp(480px, 70vh, 650px); overflow: hidden; background: var(--azul-oscuro); }
.hero-slide { position: absolute; inset: 0; opacity: 0; visibility: hidden; transition: opacity .8s ease; }
.hero-slide.activa { opacity: 1; visibility: visible; z-index: 1; }
.hero-slide .hero-bg { position: absolute; inset: 0; background-size: cover; background-position: center; transform: scale(1.08); transition: transform 6s ease; }
.hero-slide.activa .hero-bg { transform: scale(1); }
.hero-slide::after { content: ''; position: absolute; inset: 0; background: linear-gradient(100deg, rgba(7, 25, 35, .94) 18%, rgba(7, 25, 35, .76) 55%, rgba(7, 25, 35, .32)); }
.hero-contenido { position: relative; z-index: 2; height: 100%; display: flex; flex-direction: column; justify-content: center; padding-block: 90px; color: #fff; }
.hero-kicker { display: inline-flex; align-items: center; gap: 10px; text-transform: uppercase; letter-spacing: 3px; font-size: 12.5px; font-weight: 600; color: #9FDBF5; margin-bottom: 16px; }
.hero-kicker::before { content: ''; width: 26px; height: 3px; border-radius: 99px; background: var(--primario); }
.hero-titulo { color: #fff; font-size: clamp(32px, 5.5vw, 56px); text-transform: uppercase; max-width: 760px; margin-bottom: 18px; }
.hero-titulo em { font-style: normal; color: var(--primario); }
.hero-texto { max-width: 620px; font-size: 17px; color: #C7D8E4; margin-bottom: 30px; }
.hero-botones { display: flex; gap: 14px; flex-wrap: wrap; }
.hero-flechas { position: absolute; z-index: 3; bottom: 24px; right: 0; display: flex; gap: 10px; }
.hero-flecha { width: 46px; height: 46px; border-radius: 50%; border: 1px solid rgba(255, 255, 255, .4); color: #fff; background: rgba(255, 255, 255, .08); cursor: pointer; transition: .2s; display: grid; place-items: center; }
.hero-flecha i { font-size: 19px; }
.hero-flecha:hover { background: var(--primario); border-color: var(--primario); }
.hero-puntos { position: absolute; z-index: 3; bottom: 36px; left: 0; display: flex; gap: 8px; }
.hero-punto { width: 10px; height: 10px; border-radius: 99px; background: rgba(255, 255, 255, .35); border: 0; cursor: pointer; transition: .3s; padding: 0; }
.hero-punto.activo { width: 30px; background: var(--primario); }

/* ---------- Secciones ---------- */
.seccion { padding: 84px 0; }
.seccion-gris { background: var(--fondo); }
.seccion-oscura { background: var(--azul-oscuro); color: #B8C9D4; }
.seccion-oscura h2, .seccion-oscura h3 { color: #fff; }
.seccion-cabecera { display: flex; align-items: end; justify-content: space-between; gap: 20px; margin-bottom: 44px; flex-wrap: wrap; }
.sc-acciones { display: flex; align-items: center; gap: 16px; }

/* ---------- Tarjetas ---------- */
.grid { display: grid; gap: 24px; }
.grid-2 { grid-template-columns: repeat(2, 1fr); }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-4 { grid-template-columns: repeat(4, 1fr); }

.tarjeta { background: #fff; border: 1px solid var(--borde); border-radius: var(--radio); overflow: hidden; transition: .3s; }
.tarjeta:hover { transform: translateY(-6px); box-shadow: var(--sombra-hover); }

/* Tarjeta de servicio */
.servicio { padding: 34px 26px; display: flex; flex-direction: column; gap: 14px; }
.servicio.centrado { text-align: center; align-items: center; }
.servicio.centrado p { margin-inline: auto; }
.servicio-icono { width: 68px; height: 68px; border-radius: 50%; background: var(--azul-suave); color: var(--primario); display: grid; place-items: center; transition: .3s; flex: none; }
.servicio-icono svg { width: 32px; height: 32px; }
.servicio-icono i { font-size: 30px; line-height: 1; }
.tarjeta:hover .servicio-icono { background: var(--primario); color: #fff; transform: scale(1.06); }
.servicio h3 { font-size: 20px; text-transform: uppercase; letter-spacing: .3px; }
.servicio p { color: var(--texto-suave); font-size: 14.5px; }
.servicio-len { display: inline-flex; align-items: center; gap: 8px; font-weight: 600; font-size: 13.5px; color: var(--primario); margin-top: auto; transition: .2s; }
.tarjeta:hover .servicio-len { gap: 12px; }

.servicio-bg { position: relative; display: block; min-height: 190px; background-size: cover; background-position: center; }
.servicio-bg::before { content: ''; position: absolute; inset: 0; background: linear-gradient(180deg, transparent 40%, rgba(7, 25, 35, .87)); }
.servicio-bg .sb-texto { position: absolute; bottom: 16px; left: 20px; right: 20px; color: #fff; z-index: 1; }
.servicio-bg h3 { color: #fff; font-size: 18px; }

/* Tarjeta de producto */
.producto { display: flex; flex-direction: column; }
.producto-img { aspect-ratio: 4/3; background: var(--fondo); overflow: hidden; position: relative; }
.producto-img img { width: 100%; height: 100%; object-fit: cover; transition: transform .4s; }
.tarjeta:hover .producto-img img { transform: scale(1.06); }
.producto-body { padding: 20px; display: flex; flex-direction: column; gap: 8px; flex: 1; }
.producto-categoria { align-self: flex-start; font-size: 11px; font-weight: 700; letter-spacing: 1.2px; text-transform: uppercase; color: var(--primario); background: var(--azul-suave); padding: 4px 10px; border-radius: 99px; }
.producto-body h3 { font-size: 17px; text-transform: none; }
.producto-body p { font-size: 13.5px; color: var(--texto-suave); }
.producto-precio { font-family: var(--fuente-titulo); font-size: 22px; font-weight: 700; color: var(--primario); margin-top: auto; }
.producto-boton { margin-top: 14px; }

/* ---------- Nosotros ---------- */
.nosotros-grid { display: grid; grid-template-columns: 1.05fr 1fr; gap: 56px; align-items: center; }
.nosotros-texto h2 { font-size: clamp(26px, 4vw, 38px); text-transform: uppercase; margin-bottom: 18px; }
.nosotros-texto p { color: var(--texto-suave); margin-bottom: 14px; }
.nosotros-right { position: relative; padding-bottom: 96px; }
.nosotros-right::before { content: ''; position: absolute; top: 22px; left: -22px; width: 118px; height: 118px; border-radius: 24px; background: linear-gradient(140deg, var(--primario), var(--primario-oscuro)); }
.nosotros-right::after { content: ''; position: absolute; right: -16px; top: -18px; width: 74px; height: 74px; border-radius: 50%; border: 11px solid rgba(0, 143, 213, .16); }
.nosotros-right img { position: relative; z-index: 1; width: 100%; height: 460px; object-fit: cover; border-radius: 20px; box-shadow: var(--sombra-hover); }
.nosotros-panel { position: absolute; left: 22px; right: 22px; bottom: 0; z-index: 2; background: #fff; border: 1px solid var(--borde); border-radius: 18px; box-shadow: var(--sombra-hover); padding: 14px 18px; display: flex; gap: 10px; flex-wrap: wrap; }
.np-item { flex: 1 1 150px; display: flex; gap: 12px; align-items: flex-start; padding: 6px 8px; }
.np-item + .np-item { border-left: 1px dashed var(--borde); }
.np-ico { flex: none; width: 44px; height: 44px; border-radius: 50%; background: var(--primario); color: #fff; display: grid; place-items: center; font-size: 18px; }
.np-item strong { display: block; color: var(--texto); font-size: 14.5px; }
.np-item p { color: var(--texto-suave); font-size: 12.5px; margin: 0; line-height: 1.5; }

/* Ficha de años de experiencia */
.nosotros-ficha { display: flex; align-items: center; gap: 14px; background: #EAF5FC; border: 1px solid #CFE9F8; padding: 16px 20px; border-radius: 14px; margin-top: 24px; }
.nosotros-ficha i { font-size: 32px; color: var(--primario); flex: none; }
.nosotros-ficha strong { display: block; color: var(--azul-oscuro); font-size: 15px; }
.nosotros-ficha span { color: var(--texto-suave); font-size: 13.5px; }

/* Lista de checks */
.check-list { display: grid; gap: 12px; margin-top: 20px; }
.check-list li { display: flex; gap: 11px; align-items: flex-start; font-weight: 500; color: var(--texto); font-size: 15px; }
.check-list i { font-size: 20px; color: var(--primario); flex: none; margin-top: 2px; }

/* ---------- ¿Por qué elegirnos? ---------- */
.elegir { position: relative; padding: 76px 0; color: #fff; overflow: hidden; background: var(--azul-oscuro); }
.elegir-bg { position: absolute; inset: 0; background-size: cover; background-position: center; opacity: .16; }
.elegir::after { content: ''; position: absolute; inset: 0; background: radial-gradient(720px 340px at 12% 0%, rgba(0, 143, 213, .24), transparent 60%); pointer-events: none; }
.elegir-inner { position: relative; z-index: 1; display: grid; grid-template-columns: 1fr 1.25fr; gap: 52px; align-items: center; }
.elegir-texto h2 { color: #fff; font-size: clamp(26px, 3.6vw, 38px); text-transform: uppercase; margin-bottom: 16px; }
.elegir-texto p { color: #B8C9D4; max-width: 440px; }
.elegir-lista { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.el-item { display: flex; gap: 14px; align-items: flex-start; background: rgba(255, 255, 255, .05); border: 1px solid rgba(255, 255, 255, .1); border-radius: 14px; padding: 16px 18px; transition: .25s; }
.el-item:hover { background: rgba(0, 143, 213, .14); border-color: rgba(0, 143, 213, .5); transform: translateY(-3px); }
.el-ico { flex: none; width: 44px; height: 44px; border-radius: 12px; background: linear-gradient(135deg, var(--primario), var(--primario-oscuro)); color: #fff; display: grid; place-items: center; font-size: 20px; box-shadow: 0 8px 18px rgba(0, 143, 213, .35); }
.el-item strong { color: #fff; font-size: 14.5px; display: block; margin-bottom: 2px; }
.el-item small { color: #A9BCC7; font-size: 12.5px; line-height: 1.5; }

/* ---------- Galería horizontal ---------- */
.galeria-horiz { display: flex; gap: 18px; overflow-x: auto; scroll-snap-type: x mandatory; scrollbar-width: thin; scrollbar-color: var(--primario) var(--borde); padding: 6px 4px 16px; }
.galeria-horiz::-webkit-scrollbar { height: 8px; }
.galeria-horiz::-webkit-scrollbar-thumb { background: var(--primario); border-radius: 99px; }
.galeria-horiz::-webkit-scrollbar-track { background: var(--borde); border-radius: 99px; }
.galeria-horiz .galeria-item { flex: 0 0 min(300px, 78vw); scroll-snap-align: start; min-height: 215px; }
.galeria-nav { display: flex; gap: 10px; }
.gan { width: 44px; height: 44px; border-radius: 50%; border: 1.5px solid var(--borde); background: transparent; color: var(--texto); display: grid; place-items: center; cursor: pointer; transition: .2s; font-size: 18px; }
.gan:hover { background: var(--primario); color: #fff; border-color: var(--primario); }

/* Galería en grilla (página galeria.php) */
.galeria-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.galeria-item { position: relative; border-radius: 14px; overflow: hidden; cursor: pointer; min-height: 240px; background: var(--azul-oscuro); }
.galeria-item img { width: 100%; height: 100%; object-fit: cover; position: absolute; inset: 0; transition: transform .4s; }
.galeria-item:hover img { transform: scale(1.07); }
.galeria-item .g-label { position: absolute; inset: 0; display: flex; align-items: flex-end; padding: 18px; background: linear-gradient(180deg, transparent 45%, rgba(7, 25, 35, .87)); color: #fff; font-weight: 600; opacity: 0; transition: .3s; }
.galeria-item:hover .g-label { opacity: 1; }

/* Lightbox */
.lightbox { position: fixed; inset: 0; z-index: 100; background: rgba(7, 25, 35, .96); display: grid; place-items: center; opacity: 0; visibility: hidden; transition: .3s; }
.lightbox.abierto { opacity: 1; visibility: visible; }
.lightbox img { max-width: 90vw; max-height: 82vh; border-radius: 12px; box-shadow: 0 30px 80px rgba(0, 0, 0, .6); }
.lightbox-cerrar, .lightbox-flecha { position: absolute; background: rgba(255, 255, 255, .1); border: 0; color: #fff; width: 46px; height: 46px; border-radius: 50%; cursor: pointer; font-size: 20px; transition: .2s; display: grid; place-items: center; }
.lightbox-cerrar:hover, .lightbox-flecha:hover { background: var(--primario); }
.lightbox-cerrar { top: 22px; right: 22px; }
.lightbox-prev { left: 20px; top: 50%; transform: translateY(-50%); }
.lightbox-next { right: 20px; top: 50%; transform: translateY(-50%); }
.lightbox-titulo { position: absolute; bottom: 26px; left: 50%; transform: translateX(-50%); color: #fff; font-weight: 600; max-width: 80vw; text-align: center; }

/* ---------- Contacto ---------- */
.contacto-grid { display: grid; grid-template-columns: 1fr 1.1fr; gap: 40px; align-items: start; }
.form-card { background: #fff; border: 1px solid var(--borde); border-radius: var(--radio); box-shadow: var(--sombra); padding: 30px; }
.form-campo { margin-bottom: 16px; }
.form-campo label { display: block; font-weight: 600; font-size: 14px; color: var(--texto); margin-bottom: 7px; }
.form-campo input, .form-campo select, .form-campo textarea { width: 100%; padding: 13px 15px; border: 1.5px solid var(--borde); border-radius: 10px; font-family: var(--fuente); font-size: 15px; transition: .2s; background: #fff; color: var(--texto); }
.form-campo input:focus, .form-campo select:focus, .form-campo textarea:focus { outline: none; border-color: var(--primario); box-shadow: 0 0 0 4px rgba(0, 143, 213, .14); }
.form-campo textarea { min-height: 130px; resize: vertical; }

.info-tarjeta { display: flex; gap: 16px; align-items: flex-start; background: #fff; border: 1px solid var(--borde); border-radius: 12px; padding: 20px; margin-bottom: 14px; transition: .25s; }
.info-tarjeta:hover { border-color: var(--primario); box-shadow: var(--sombra); }
.info-tarjeta .it-ico { width: 48px; height: 48px; flex: none; border-radius: 50%; background: var(--azul-suave); color: var(--primario); display: grid; place-items: center; font-size: 20px; }
.info-tarjeta strong { display: block; color: var(--texto); font-size: 15px; margin-bottom: 3px; }
.info-tarjeta p { color: var(--texto-suave); font-size: 14px; }
.info-tarjeta p a:hover { color: var(--primario); }

.mapa { border-radius: 14px; overflow: hidden; filter: grayscale(.2); }
.mapa iframe { width: 100%; height: 340px; border: 0; display: block; }
.mapa-amplio { margin-top: 40px; }
.mapa-amplio iframe { height: 380px; }

/* Alerta flash */
.alert { display: flex; align-items: flex-start; gap: 12px; padding: 14px 18px; border-radius: 12px; margin-bottom: 20px; border: 1px solid; font-size: 14.5px; }
.alert-ok { background: #ecfdf5; color: #065f46; border-color: #a7f3d0; }
.alert-error { background: #fef2f2; color: #991b1b; border-color: #fecaca; }
.alert-info { background: #eff6ff; color: #1e40af; border-color: #bfdbfe; }
.alert-icon { font-weight: 800; }
.alert-cerrar { margin-left: auto; background: none; border: 0; font-size: 20px; cursor: pointer; color: inherit; }

/* ---------- Footer ---------- */
.footer { background: var(--azul-oscuro); color: #9FB2BE; position: relative; }
.footer::before { content: ''; display: block; height: 4px; background: linear-gradient(90deg, var(--primario) 0%, var(--primario-oscuro) 45%, rgba(0, 143, 213, .05) 100%); }
.footer-grid { display: grid; grid-template-columns: 1.4fr 1fr 1fr 1.3fr; gap: 40px; padding: 60px 0; }
.footer-logo { display: flex; align-items: center; }
.footer-logo img { height: 58px; width: auto; background: #fff; border-radius: 14px; padding: 8px; box-shadow: 0 8px 20px rgba(0, 0, 0, .3); }
.footer-desc { margin-top: 12px; font-size: 14px; max-width: 300px; }
.footer-ruc { margin-top: 10px; font-size: 13px; color: #46BCF4; font-weight: 600; }
.footer-redes { display: flex; gap: 10px; margin-top: 16px; }
.footer-redes a { width: 40px; height: 40px; border-radius: 50%; background: rgba(255, 255, 255, .07); display: grid; place-items: center; transition: .25s; color: #C7D8E4; }
.footer-redes a:hover { background: var(--primario); color: #fff; transform: translateY(-2px); }
.footer-redes i { font-size: 18px; }
.footer-col h4 { color: #fff; font-size: 16px; text-transform: uppercase; letter-spacing: 1px; margin-bottom: 16px; }
.footer-col h4::after { content: ''; display: block; width: 34px; height: 3px; border-radius: 2px; background: var(--primario); margin-top: 10px; }
.footer-links li { margin-bottom: 10px; font-size: 14px; }
.footer-links a { transition: .2s; }
.footer-links a:hover { color: #46BCF4; padding-left: 5px; }
.footer-contacto li { display: flex; gap: 12px; margin-bottom: 14px; font-size: 14px; }
.footer-contacto a:hover { color: #46BCF4; }
.fc-ico { flex: none; margin-top: 2px; width: 34px; height: 34px; border-radius: 50%; background: rgba(0, 143, 213, .16); color: #46BCF4; display: grid; place-items: center; }
.fc-ico i { font-size: 15px; }
.footer-bottom { border-top: 1px solid rgba(255, 255, 255, .08); padding: 20px 0; font-size: 13px; text-align: center; }

/* Botón flotante WhatsApp */
.flotante-wa { position: fixed; right: 22px; bottom: 22px; z-index: 70; width: 58px; height: 58px; border-radius: 50%; background: #25d366; color: #fff; display: grid; place-items: center; box-shadow: 0 12px 30px rgba(37, 211, 102, .45); transition: .25s; font-size: 30px; }
.flotante-wa:hover { transform: scale(1.1); background: #1ebe5b; }

/* ---------- Página interna (banner) ---------- */
.pagina-hero { position: relative; padding: 66px 0; background: linear-gradient(160deg, var(--azul-oscuro), var(--azul-2)); color: #fff; overflow: hidden; }
.pagina-hero::after { content: ''; position: absolute; inset: 0; background: radial-gradient(620px 320px at 82% 0%, rgba(0, 143, 213, .3), transparent 60%); pointer-events: none; }
.pagina-hero h1 { color: #fff; font-size: clamp(28px, 4.5vw, 46px); text-transform: uppercase; position: relative; z-index: 1; }
.pagina-hero p { color: #B8C9D4; margin-top: 8px; max-width: 640px; position: relative; z-index: 1; }
.migas { display: flex; gap: 8px; font-size: 13px; color: #8FA6B3; margin-top: 14px; position: relative; z-index: 1; }
.migas a:hover { color: #46BCF4; }
.migas span { color: #46BCF4; }

/* Filtro por categoría */
.filtros { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 36px; }
.filtro { padding: 9px 18px; border-radius: 99px; border: 1.5px solid var(--borde); font-weight: 600; font-size: 14px; color: var(--texto-suave); background: #fff; cursor: pointer; transition: .2s; }
.filtro:hover { border-color: var(--primario); color: var(--primario); }
.filtro.activo { background: var(--primario); color: #fff; border-color: var(--primario); box-shadow: 0 8px 18px rgba(0, 143, 213, .28); }

/* Animación de aparición */
.reveal { opacity: 0; transform: translateY(24px); transition: opacity .6s ease, transform .6s ease; }
.reveal.visible { opacity: 1; transform: none; }

/* ---------- Funciones por cargo ---------- */
.funciones { display: grid; gap: 9px; margin-top: 8px; }
.funciones li { display: flex; gap: 9px; align-items: flex-start; font-size: 14px; color: var(--texto-suave); }
.funciones li::before { content: '›'; color: var(--primario); font-weight: 800; flex: none; }

/* ---------- Organigrama (árbol) ---------- */
.organigrama { overflow-x: auto; padding: 34px 14px; }
.tree ul { text-align: center; padding-top: 26px; position: relative; }
.tree li { text-align: center; list-style: none; position: relative; padding: 26px 10px 0; display: inline-block; vertical-align: top; }
.tree li::before, .tree li::after { content: ''; position: absolute; top: 0; right: 50%; border-top: 2px solid #B8C9D4; width: 50%; height: 26px; }
.tree li::after { right: auto; left: 50%; border-left: 2px solid #B8C9D4; }
.tree li:only-child::after, .tree li:only-child::before { display: none; }
.tree li:only-child { padding-top: 0; }
.tree li:first-child::before, .tree li:last-child::after { border: 0 none; }
.tree li:last-child::before { border-right: 2px solid #B8C9D4; border-radius: 0 10px 0 0; }
.tree li:first-child::after { border-radius: 10px 0 0 0; }
.tree ul ul::before { content: ''; position: absolute; top: 0; left: 50%; border-left: 2px solid #B8C9D4; width: 0; height: 26px; }
.nodo { display: inline-flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; min-width: 180px; max-width: 280px; min-height: 60px; padding: 12px 18px; background: var(--azul-oscuro); color: #fff; border: 2px solid var(--azul-oscuro); border-radius: 12px; font-weight: 700; font-size: 14.5px; box-shadow: var(--sombra); line-height: 1.3; transition: .3s; }
.nodo small { font-weight: 500; font-size: 11.5px; color: #9FB2BE; }
.nodo:hover { transform: translateY(-3px); box-shadow: var(--sombra-hover); }
.nodo-jefe { background: linear-gradient(135deg, var(--primario), var(--primario-oscuro)); border-color: var(--primario); box-shadow: 0 12px 26px rgba(0, 143, 213, .4); }
.nodo-jefe small { color: #EAF5FC; }
.tree .tarjeta { padding: 0; }

/* ---------- Responsive ---------- */
@media (max-width: 1024px) {
    .grid-4 { grid-template-columns: repeat(2, 1fr); }
    .footer-grid { grid-template-columns: 1fr 1fr; }
    .nosotros-grid { grid-template-columns: 1fr; gap: 44px; }
    .contacto-grid { grid-template-columns: 1fr; }
    .elegir-inner { grid-template-columns: 1fr; gap: 36px; }
    .hero-flechas { right: 0; }
}

@media (max-width: 768px) {
    .topbar-horario { display: none; }
    .header-inner { grid-template-columns: 1fr auto; }
    .nav { position: fixed; inset: var(--altura-header) 0 auto 0; background: #fff; flex-direction: column; align-items: stretch; padding: 12px 5%; gap: 2px; border-bottom: 1px solid var(--borde); box-shadow: 0 20px 40px rgba(0, 0, 0, .12); transform: translateY(-140%); transition: transform .35s ease; z-index: 55; justify-self: auto; }
    .nav.abierto { transform: none; }
    .nav-link { padding: 14px 10px; border-radius: 8px; border-bottom: 1px solid var(--fondo); }
    .nav-link.activo { background: var(--azul-suave); }
    .nav-link.activo::after { display: none; }
    .nav-link-wa { justify-content: center; background: var(--fondo); border-radius: 8px; }
    .nav-toggle { display: flex; }
    .header-cita span { display: none; }
    .header-cita i { font-size: 18px; margin: 0; }
    .hero-contenido { padding-block: 70px; }
    .grid-3, .grid-2, .grid-4 { grid-template-columns: 1fr; }
    .galeria-grid { grid-template-columns: 1fr 1fr; }
    .seccion { padding: 58px 0; }
    .seccion-cabecera { flex-direction: column; align-items: flex-start; }
    .galeria-nav { display: none; }
    .nosotros-right { padding-bottom: 0; }
    .nosotros-panel { position: static; margin: -46px 10px 0; }
    .np-item + .np-item { border-left: 0; border-top: 1px dashed var(--borde); }
    .elegir-lista { grid-template-columns: 1fr; }
    .footer-grid { grid-template-columns: 1fr; gap: 34px; }
    .topbar-info { justify-content: space-between; width: 100%; }
}

@media (max-width: 480px) {
    .galeria-grid { grid-template-columns: 1fr; }
    .hero-botones .btn { width: 100%; }
}

/* ============================================================
   LIBRO DE RECLAMACIONES VIRTUAL
   ============================================================ */
.form-hint { display: block; font-size: 12.5px; color: var(--texto-suave); margin-top: 5px; font-weight: 400; }
.form-fila { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; }

.lr-hero { display: grid; grid-template-columns: 1.25fr 1fr; gap: 40px; align-items: stretch; }
.lr-hero-info h2 { margin-bottom: 14px; }
.lr-hero-info > p { color: var(--texto-suave); margin-bottom: 20px; max-width: 560px; }
.lr-hero-botones { display: flex; gap: 14px; flex-wrap: wrap; margin-top: 26px; }

.lr-alerta { display: flex; gap: 12px; align-items: flex-start; padding: 14px 16px; border-radius: 12px; font-size: 14px; border: 1px solid; }
.lr-alerta i { font-size: 18px; flex: none; margin-top: 2px; }
.lr-alerta-importante { background: #FFF7E5; color: #7A4E00; border-color: #FFE3A3; }

.lr-hero-side { background: var(--azul-oscuro); color: #EAF5FC; border-radius: var(--radio); padding: 30px; display: flex; flex-direction: column; gap: 18px; box-shadow: var(--sombra); }
.lr-hero-side h3 { color: #fff; font-size: 18px; }
.lr-hero-side h3 i { color: #46BCF4; margin-right: 6px; }
.lr-hero-side ul { display: grid; gap: 10px; font-size: 14px; }
.lr-hero-side ul i { color: #46BCF4; margin-right: 6px; }
.lr-sello { display: flex; gap: 12px; align-items: center; margin-top: auto; padding-top: 16px; border-top: 1px solid rgba(255, 255, 255, .14); font-size: 13px; }
.lr-sello i { font-size: 26px; color: #46BCF4; flex: none; }

.lr-marco-seccion { margin-top: -1px; }
.lr-normas { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 22px; }
.lr-norma { display: flex; gap: 12px; align-items: flex-start; background: #fff; border: 1px solid var(--borde); border-radius: 12px; padding: 16px; font-weight: 700; font-size: 14px; }
.lr-norma i { color: var(--primario); font-size: 22px; flex: none; }
.lr-norma small { display: block; font-weight: 500; color: var(--texto-suave); font-size: 12px; margin-top: 3px; }

/* ---------- Hoja de reclamación ---------- */
.lr-hoja { max-width: 940px; margin-inline: auto; background: #fff; border: 1px solid var(--borde); border-radius: 18px; box-shadow: var(--sombra); padding: clamp(18px, 4vw, 42px); }
.lr-encabezado { display: grid; grid-template-columns: auto 1fr auto; gap: 20px; align-items: center; padding-bottom: 20px; border-bottom: 3px double var(--azul-oscuro); margin-bottom: 26px; }
.lr-enc-logo img { max-height: 72px; }
.lr-enc-titulos h2 { font-size: 22px; letter-spacing: .5px; }
.lr-enc-titulos p { font-size: 13.5px; color: var(--texto); font-weight: 600; }
.lr-enc-titulos small { color: var(--texto-suave); font-size: 12px; }
.lr-enc-datos { display: grid; gap: 8px; min-width: 190px; }
.lr-enc-datos > div { background: var(--fondo); border-radius: 10px; padding: 9px 13px; text-align: right; }
.lr-enc-datos span { display: block; font-size: 10.5px; letter-spacing: 1.2px; text-transform: uppercase; color: var(--texto-suave); font-weight: 700; }
.lr-enc-datos strong { font-size: 12.5px; }

.lr-seccion { margin-top: 30px; padding-top: 26px; border-top: 1px dashed var(--borde); }
.lr-seccion h3 { display: flex; align-items: center; gap: 12px; font-size: 18px; margin-bottom: 18px; }
.lr-num { display: inline-flex; align-items: center; justify-content: center; width: 30px; height: 30px; flex: none; border-radius: 9px; background: var(--primario); color: #fff; font-size: 15px; font-family: var(--fuente); }
.lr-grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 22px; }
.lr-grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 0 22px; }
.lr-full { grid-column: 1 / -1; }

.lr-radio-line { display: flex; gap: 12px; flex-wrap: wrap; margin-bottom: 20px; }
.lr-radio { display: inline-flex; align-items: center; gap: 10px; padding: 13px 20px; border: 1.5px solid var(--borde); border-radius: 12px; cursor: pointer; font-weight: 600; font-size: 14.5px; background: #fff; transition: .2s; user-select: none; }
.lr-radio i { color: var(--primario); font-size: 20px; }
.lr-radio input { position: absolute; opacity: 0; pointer-events: none; }
.lr-radio:hover { border-color: var(--primario); }
.lr-radio.sel { border-color: var(--primario); background: var(--azul-suave); box-shadow: 0 0 0 3px rgba(0, 143, 213, .12); }
.lr-radio-tipo { align-items: flex-start; flex: 1 1 240px; }
.lr-radio-tipo strong { display: block; }
.lr-radio-tipo small { display: block; font-weight: 500; color: var(--texto-suave); font-size: 12px; }

.lr-contador { display: block; text-align: right; font-size: 11.5px; color: var(--texto-suave); margin-top: 4px; }
.lr-contador.agotado { color: #B91C1C; }

.lr-firma { display: grid; grid-template-columns: 1fr; gap: 14px; }
.lr-firma canvas { width: 100%; max-width: 520px; touch-action: none; }
.lr-firma-acciones { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-top: 10px; }
.lr-firma-estado { font-size: 13px; font-weight: 600; color: #64748B; }
.lr-firma-estado.firma-pendiente { color: #64748B; }
.lr-firma-estado.firma-error { color: #B91C1C; }
.lr-firma-estado.firma-ok { color: #0F7A51; }
.lr-firma-nota { display: flex; gap: 10px; align-items: flex-start; background: var(--fondo); border-radius: 12px; padding: 13px 15px; font-size: 13px; color: var(--texto-suave); }
.lr-firma-nota i { color: var(--primario); font-size: 18px; flex: none; margin-top: 1px; }

.lr-check { display: flex; gap: 12px; align-items: flex-start; border: 1.5px solid var(--borde); border-radius: 12px; padding: 14px 16px; cursor: pointer; font-size: 13.5px; transition: .2s; }
.lr-check input { margin-top: 3px; accent-color: var(--primario); width: 17px; height: 17px; flex: none; }
.lr-check a { color: var(--primario); text-decoration: underline; }
.lr-check.sel { border-color: var(--primario); background: var(--azul-suave); }

.lr-captcha { margin-top: 18px; }
.lr-captcha label { display: block; font-weight: 600; font-size: 14px; margin-bottom: 7px; }
.lr-captcha-fila { display: flex; gap: 12px; align-items: center; flex-wrap: wrap; }
.lr-captcha-op { display: inline-flex; align-items: center; justify-content: center; min-width: 130px; padding: 12px 16px; border: 1.5px dashed var(--primario); border-radius: 10px; background: var(--azul-suave); font-weight: 800; font-size: 18px; color: var(--azul-intenso); letter-spacing: 1px; }

.lr-pie-hoja { margin-top: 30px; padding-top: 18px; border-top: 2px solid var(--azul-oscuro); text-align: center; font-size: 12px; color: var(--texto-suave); display: grid; gap: 3px; }

/* ---------- Consulta de estado ---------- */
.lr-consulta-form { background: #fff; border: 1px solid var(--borde); border-radius: 14px; box-shadow: var(--sombra); padding: 26px; margin-bottom: 30px; }
.lr-consulta-form label { display: block; font-weight: 700; font-size: 14px; margin-bottom: 8px; }
.lr-consulta-fila { display: flex; gap: 12px; }
.lr-consulta-fila input { flex: 1; padding: 13px 15px; border: 1.5px solid var(--borde); border-radius: 10px; font-size: 15px; font-family: var(--fuente); }
.lr-consulta-fila input:focus { outline: none; border-color: var(--primario); box-shadow: 0 0 0 4px rgba(0, 143, 213, .14); }

.lr-estado-card { background: #fff; border: 1px solid var(--borde); border-radius: 16px; box-shadow: var(--sombra); padding: 26px; }
.lr-estado-cab { display: flex; justify-content: space-between; align-items: flex-start; gap: 14px; flex-wrap: wrap; margin-bottom: 18px; }
.lr-estado-cab h3 { font-size: 20px; color: var(--primario); }
.lr-estado-cab small { display: block; font-size: 12px; letter-spacing: 1.5px; text-transform: uppercase; color: var(--texto-suave); font-weight: 700; margin-bottom: 4px; }
.lr-estado-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 14px; }
.lr-estado-grid > div { background: var(--fondo); border-radius: 10px; padding: 12px 14px; }
.lr-estado-grid small { display: block; font-size: 11px; text-transform: uppercase; letter-spacing: 1px; color: var(--texto-suave); font-weight: 700; margin-bottom: 3px; }
.lr-estado-grid b { font-size: 14px; }
.lr-sem { display: inline-flex; align-items: center; gap: 6px; }
.lr-sem i { font-size: 10px; }
.lr-sem-verde { color: #0F7A51; }
.lr-sem-ambar { color: #B45309; }
.lr-sem-rojo { color: #B91C1C; }
.lr-sem-gris { color: #64748B; }
.lr-respuesta { margin-top: 18px; background: #F4FBF7; border: 1px solid #C6E8D8; border-radius: 12px; padding: 16px 18px; font-size: 14px; }
.lr-respuesta h4 { font-size: 14px; color: #0F7A51; margin-bottom: 6px; }
.lr-respuesta small { color: var(--texto-suave); font-size: 12px; }

/* ---------- Constancia ---------- */
.lr-acciones { display: flex; gap: 12px; flex-wrap: wrap; justify-content: center; margin-bottom: 28px; }
.constancia { max-width: 760px; margin-inline: auto; background: #fff; border: 1px solid var(--borde); border-radius: 16px; box-shadow: var(--sombra); padding: clamp(20px, 4vw, 38px); }
.constancia-cab { display: grid; grid-template-columns: auto 1fr; gap: 18px; align-items: center; padding-bottom: 18px; border-bottom: 3px double var(--azul-oscuro); position: relative; }
.constancia-cab img { max-height: 62px; }
.constancia-cab h2 { font-size: 20px; letter-spacing: .5px; }
.constancia-cab p { font-size: 13px; font-weight: 600; }
.constancia-cab small { color: var(--texto-suave); font-size: 12px; }
.constancia-fechas { grid-column: 1 / -1; display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; margin-top: 4px; }
.constancia-fechas > div { background: var(--fondo); border-radius: 10px; padding: 10px 14px; text-align: center; }
.constancia-fechas span { display: block; font-size: 10px; text-transform: uppercase; letter-spacing: 1px; color: var(--texto-suave); font-weight: 700; margin-bottom: 2px; }
.constancia-fechas strong { font-size: 13px; }
.constancia-cuerpo { display: grid; gap: 0; }
.constancia-fila { display: grid; grid-template-columns: 190px 1fr; gap: 14px; padding: 13px 2px; border-bottom: 1px dashed var(--borde); align-items: baseline; }
.constancia-fila > span { font-size: 12px; text-transform: uppercase; letter-spacing: 1px; color: var(--texto-suave); font-weight: 700; }
.constancia-fila > strong { font-size: 14.5px; }
.constancia-nota { color: var(--texto-suave); font-size: 12px; grid-column: 2; }
.constancia-pie { margin-top: 20px; padding: 16px; background: var(--fondo); border-radius: 10px; text-align: center; font-size: 12.5px; color: var(--texto-suave); display: grid; gap: 4px; }

/* Estado (constancia / consulta) */
.estado { display: inline-flex; align-items: center; gap: 6px; padding: 5px 14px; border-radius: 99px; font-size: 12px; font-weight: 700; }
.estado-on { background: #E6F6F0; color: #0F7A51; }
.estado-off { background: #F1F5F9; color: #64748B; }
.estado-ambar { background: #FFF3E0; color: #B45309; }
.estado-nuevo { background: var(--azul-oscuro); color: #fff; }

@media (max-width: 900px) {
    .lr-hero, .lr-encabezado { grid-template-columns: 1fr; }
    .lr-enc-datos { min-width: 0; }
    .lr-grid-3, .lr-grid-2, .lr-normas { grid-template-columns: 1fr; }
    .lr-estado-grid { grid-template-columns: 1fr 1fr; }
    .constancia-fila { grid-template-columns: 1fr; gap: 3px; }
    .constancia-nota { grid-column: 1; }
    .lr-consulta-fila { flex-direction: column; }
}

/* ---------- Impresión: solo hoja / constancia ---------- */
@media print {
    .topbar, header, footer, .lr-print-hide, .lr-acciones, .migas { display: none !important; }
    body { background: #fff; }
    .pagina-hero { display: none !important; }
    .seccion { padding: 0; }
    .lr-hoja, .constancia { box-shadow: none; border: 0; max-width: 100%; border-radius: 0; }
    .lr-firma-nota, .lr-captcha, .lr-check, .lr-contador, .form-hint { display: none !important; }
    .lr-seccion, .lr-hoja, .constancia { break-inside: avoid; }
}